Support Team

Get in Touch with Temp Number

Have a question, issue, or feedback? Our support team is here to help you with verification delivery, billing, or anything else.

Email Support

Send us a detailed message and we'll get back to you within 24-48 hours on business days.

[email protected]

Telegram

Reach us on Telegram for quick questions, updates, and community announcements.

@tempnumbers_com

FAQ & Self-Help

Most questions can be answered instantly - check our frequently asked questions below.

Browse FAQ

Response Times

We aim to respond to every inquiry as quickly as possible. Our team operates during business hours (Mon-Fri, 9 AM - 6 PM UTC).

< 24h
Email Response
< 4h
Telegram Reply
24/7
Free Numbers
Priority
Premium Users

For a Faster Response

Help us help you - include these details when reaching out:

  • The phone number you were using (with country code)
  • The date & time of the issue
  • A screenshot of the error (if applicable)
  • A description of what you expected vs. what happened

Company Information

TSOFT LLC d/b/a Temp Number
A limited liability company registered in the State of Wyoming, United States
Principal office: 9169 W State St #2547, Garden City, ID 83714, USA
Support: [email protected] | +1 307-204-0080

Frequently Asked Questions

I didn't receive the verification SMS - what should I do? ▾
SMS can take 30-60 seconds to arrive. Refresh the inbox page and wait. If it still doesn't appear, the service you're verifying with may not support shared virtual numbers. In that case, consider using a premium private number for more reliable delivery.
Are free numbers shared with other users? ▾
Yes - free numbers are public and shared among all users. Messages are visible to everyone. For private, dedicated numbers that only you can access, check out our premium plans.
How do I request a refund for a premium number? ▾
If you purchased a premium number and didn't receive the expected SMS within the guaranteed window, contact us at [email protected] with your order details. We'll review and process eligible refunds within 48 hours.
Can I use Temp Number for illegal activities? ▾
Absolutely not. Temp Number is designed for legitimate privacy protection - like signing up for services without exposing your personal phone number. Any misuse violates our Terms of Service and may result in immediate account suspension.
Do you offer business or bulk plans? ▾
Yes - if you need numbers in bulk for testing, QA, or business workflows, reach out to [email protected] with your requirements and we'll provide a custom quote.
Which countries do you support? ▾
We currently offer free and premium numbers from 50+ countries including the United States, United Kingdom, Canada, Germany, France, India, Australia, and many more. Browse all available countries on our countries page.

Still Need Help?

Our team is always happy to assist. Drop us a message and we'll get back to you as soon as possible.

Email Us Message on Telegram